Courtney Duffy
Sales Support Specialist

Courtney Duffy

Courtney Duffy, is the Sales Support Specialist for our Sales Team and has been with Double L since the summer of 2019. She comes with valuable experience in swine production and a deep understanding of modern swine farming.

As Sales Support Specialist, Courtney is dedicated to providing exceptional customer service, identifying customer needs, and delivering tailored solutions. She excels at building relationships and is always available for Double L staff to discuss projects, provide quotes, answer questions about orders, product application, or installation, and offer expert guidance. Courtney is great support for our staff and customers.

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Courtney and her husband Mark live in Monticello, IA with their son James, daughter Ruth and two dogs. When she isn’t at Double L or chasing kids/dogs around, you can find her gardening, cooking, kayaking, boating, camping, spending time with family, and enjoying a good glass of bourbon or wine.

Positional Skills

Digital Literacy and CRM
75%
Problem-Solving and Analytical Skills
85%
Communication and Interpersonal Skills
90%
Technical Knowledge of Swine Production
80%

Position Overview

The Sales Support Specialist plays a critical role in supporting the sales team and ensuring exceptional customer service. Key responsibilities include processing sales orders, responding to customer inquiries, and providing product information and pricing support. This role also assists with sales and marketing initiatives, trade shows, and other projects as needed, requiring attention to detail, organizational skills, and excellent communication. The goal is to drive sales growth and customer satisfaction.

Courtney Duffy